What is CBD? Is it Legal?
CBD (Cannabidiol) is a non-psychoactive compound found in the Cannabis plant, that offers numerous beauty, health and wellness benefits. CBD and other synergistic cannabinoids have been used for centuries to ease skin conditions, and relieve pain and inflammation. Industrial hemp is legal across the United States, under the Agriculture Improvement Act of 2018.
Will your products get me high?
No. Generally topicals will not enter your bloodstream, nor pass into your brain, and CBD itself is non-intoxicating even when taken orally.
Why use CBD topically?
Many skin problems occur from simple inflammation, and exposure to environmental pollutants, whether from internal or external conditions. As discussed in our blog “Why CBD and Skin”, CBD offers both anti-inflammatory, and antioxidant support for a range of skincare conditions. Visit ^a for more information!
Do you test your products ? How do you ensure product quality and consistency?
We strive to implement the latest cGMP’s in our production, and all subsequent processes. We use independent 3rd Party labs to test the quality and safety of all of our products. Additional testing is conducted on all raw materials, extracts and final products, held to industry standards of purity and consistency. Test results are always available upon request.
Are your products safe to use while pregnant?
Topicals and CBD do not enter the bloodstream. However, we recommend you consult a physician if pregnant or nursing before using any of our products.
How do you properly store each product?
We recommend you store each product in a cool, dark location. Storing our products in a refrigerated environment will prolong the shelf life.
Product packaging and shipping materials
We care about our customers and the environment, so our shipping boxes and packaging materials are made of 100% recycled material. As we grow, we will transition all of our packaging materials to be as sustainable as possible.
When will I receive my order?
We ask that all our customers allow at least 1-2 business days for us to process orders. Once the order is processed, United States Postal Service First class shipping states 3-5 Business days depending on geographic location.Please note, USPS does not operate on sundays or federal holidays. For additional questions regarding shipping, please reach out at Info@thetopical.co
My order is incorrect, what do I do?
Please email us at your earliest convenience email@example.com with your order number and any details. We’ll do everything we can to make it right, in the meantime please refer to our policy page for terms and conditions. Every item undergoes scrutinous inspection before shipping to you. If you package is damaged or missing, please let us know the day it is delivered to you.
I would like to purchase your products in bulk. How do I go about setting up a wholesale account?
Please send us an email firstname.lastname@example.org for information on our wholesale program.
Do your products contain THC?
Our products have less than 0.3% THC.
Where do you source your Hemp from?
We source hemp extracts from local, organic farms right here in Colorado. These farms utilize organic, sustainable practices, and nutrients that are GMO free. The farms we work with grow hemp in full compliance with the Colorado Department of Agriculture’s Industrial hemp program.
Will your products show up on a drug test?
As a general rule, topicals do not enter into the bloodstream and should not show up in a blood or drug test. However, an individual’s use of our product may vary, and drug tests vary as to what compounds are analyzed and what methods are used for analysis. We are unable to make any claims or guarantees regarding use of our products and drug tests.
Do you test on animals?
Our ingredients are not tested on animals, nor do we test our finished product on animals.
How old do I have to be in order to purchase CBD products?
Pending state and federal guidance, you must be 21 years or older to purchase our CBD products.
What is the shelf life of your products?
As a recommendation, we include a “best used by” date with all of our products. Storing our products in cool, dark place or refrigerated environment will prolong the shelf life. If you notice a change in color or smell, don’t panic! These changes can occur when natural products are exposed to the environment. Nevertheless, if you have any questions, or concerns please don’t hesitate to contact us :)
Is it legal to ship your products across state lines?
Yes, we can legally ship to all 50 states. This is because our products are below the 0.3% THC threshold.
Do you ship internationally?
No, we currently do not ship internationally. Please check back periodically to see if our policy has changed.
What is your return policy?
Please refer to our Policy page for terms and conditions, including our return policy.